0870 280 2392 British Gas contact number

British Gas is a provider of energy solutions to those who currently reside in the United Kingdom. Existing and future customers are free to use British Gas contact number 0870 280 2392 to make contact with a company representative. The company supplies two different energy services, gas and electricity, in addition to a number of supplementary services like boiler fitting, roof insulation, and much more. At the time British Gas was originally founded, it was a component of an undertaking that was backed by the UK government. In the 1980’s, British Gas would make the move to become privatized, a change which supplied billions to the British depository. At this time, the company provides millions of people with energy by way of several dependable methods.

British Gas Contact Number:
0870 280 2392

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The official contact number for British Gas can be found on their website at http://www.britishgas.co.uk

British Gas Contact Numbers

Department Contact Number
Customer Helpline 0870 280 2392
Complaints 0870 280 2392

If it is general information that you are searching for, the company website is a good place to start. The homepage is located online at – http://www.britishgas.co.uk. On the site, a good amount of information is available in relation to the services that are currently available, as well as how to carry out the task of applying to receive services. Despite the fact that the website is an excellent method of obtaining information, more personalized matters will demand more private attention. Actually talking to British Gas customer service is the most effective way to get answers about specific concerns related to you or your account.

When you contact British Gas, you can get help with:

  • Creating an account
  • Bill questions or corrections
  • Homecare Services
  • Meter installation and readings
  • Tariff options and quotes
  • Moving Home
  • Turning service on or off
  • Reporting emergencies
  • Complaints

If you want to contact British Gas, the telephone service hours are 8:00am – 8:00pm during the business week, and 8:00am – 6:00pm on Saturday. Phone support is unavailable on Sunday, with the exception of emergency reporting. Emergencies should be reported as soon as possible, and customers are encouraged to exercise extreme caution around live wires or leaking gas. Visit the company website to read tips about what to do in the case of an emergency. If you notice any problem, call British Gas number 0871 683 1714 to submit a report.

The British Gas phone number previously mentioned will place you in contact with a customer service agent who can provide you with assistance during the aforementioned business hours. However, at other times, an alternative method of contact may be required. There are various other ways to contact British Gas, for example social media and email. Social media should only be used for general questions, and should not be used for matters that require you to provide any personal information. Emails have to be sent in from the website, and response times do vary. To send an email to the company, go to the Contact Us page on their website, fill in the provided form with the necessary information, and then submit.

British Gas Customer Service for Complaints and Feedback

You can contact British Gas customer service at 0870 280 2392 if you would like to outline a complaint or supply suggestions. The company boasts a solid reputation for taking into account the feedback that is provided by customers, as well as for using plenty of that feedback to put into action positive improvements. Examples of some of the changes that have been put into place as the result of feedback and complaints include making bills easier to read, the creation of a remote control and mobile app for changing heat settings while away from home, and the creation of new Smart Meters that make it possible for energy users to better control their spending. New tariff options and tariff assessments have also been introduced.

Contact British Gas for Tariff Options and Price Quotes

Even though there are just two basic tariff options, there are in fact four different pricing versions to pick from. The fixed price method offers flat rate pricing that does not vary from month to month for a set time-period. Fixed pricing is also supplied as a reward program and a plan where the price can drop if the cost of energy does. There is one standard variable rate plan. This pricing provides charges that are based on exactly how much energy you use in a month. British Gas phone number 0871 683 1714 may be used to consult with a representative who is able to explain the available tariff options and provide a price quote.

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